Chris Sacca on Douchebags, Porn and Lube

Second afternoon at LeWeb conference, Chris Sacca, Founder, Lowercase Capital LLC, proposed to us his three dominant trends for 2010 in a very tongue-in-cheek presentation.

Chris Sacca LeWeb Paris December 2009

They are:

1) Douchebags

  • According to Wikipedia, “the term refers to a person with a variety of negative qualities, specifically arrogance and engaging in obnoxious and/or irritating actions without malicious intent”
  • According to Sacca, they create hostile environments on the social Web but he says we’re moving past this with the rise of the real Web
  • This is happening because of distributed authentication. We’re being verified against an actual community plus location information.

2) Porn (the traditional definition, i.e. material that is intended to cause excitement and arousal)

  • Sacca then showed us a series of graph and data charts
  • “Data is porn”
  • “Data enriches all Web services we can provide”
  • “We’ve never known more about people’s preferences”

3) Lube

  • There’s friction in the e-commerce funnel (shopping cart abandonment)
  • Major mistake: we ask people to provide information before giving a service
  • iTunes: makes it easy to buy
  • Amazon: one-click makes it easy to buy also.
  • They’ve removed the friction
  • Signing up is also painful, creating a profile. As a good example, he talked about Posterous (which allows you to signup using e-mail. “E-mail is simpler than logging-in.”
  • He suggested developers provide benefit first before the hurdle of signing in.
  • “Let’s lubricate the Web.”
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A Look Back At 2008's Most Important News and Trends in Local Search and Social Media

As the year ends, here are, in my humble opinion, the most important news and trends of the year in local search and social media (in no specific order):

  • The major challenges of the newspaper industry. Declining print readership, challenges with monetizing the Web, user fragmentation, lay-offs, stock value decline, etc. 2008 was a very difficult year for the newspaper industry and I don’t think 2009 will be easier with the slowdown in ad spending.
  • Mobile, iPhone & the app store. The launch of the iPhone 3G and the arrival of new “iPhone-killers” devices signaled the beginning of a real tipping point in mobile local search and social media usage. The launch of the iPhone app store also created a new ecosystem leveraging the iPhone’s installed base. At the end of 2008, building an iPhone application is as “hot” as building a Facebook app was a year ago.
  • Social Media (Facebook, Twitter, Friendfeed, LinkedIn). Continued usage/buzz growth in social media especially around these four Web properties. Social and user-centric functionalities are a must-have today. Some difficulties around monetization of social media inventory though.
  • Identity (Facebook Connect, OpenID, Google Friend Connect). With the rise of social media come major challenges around personal identity on the Web. Large social properties want to become that official provider of identity. Will explode in 2009.
  • Local video. This was the hottest new ad product at directory publishers everywhere. I’m convinced that the technology is now a commodity but I’m wondering if the product itself will also become a commodity in the near future (i.e. you need videos in your local search site like you need maps, URLs and click-to-talk buttons)
  • Sobering presentations from directory publisher executives at each Kelsey conference in 2008. More realistic, a clearer view of opportunities and challenges in the industry (great assets, local search industry is booming but erosion in major metro areas, etc.). What used to be said behind closed doors is now mentioned openly.
  • Drastic drop in directory publishers stock prices. Deadly combo of credit crunch, slowdown of the economy, too much debt and market perception. Idearc is delisted after losing 99% of its value. RHD also loses 99% of its value. Similar (although less drastic) situations in Europe and Canada.
  • Microsoft’s failed Yahoo takeover (a proposed buy-out at $31 a share) occupied a good portion of tech news early in the year. This would have a created a very interesting company to compete against Google (desktop technology + social media + search). Jerry Yang, Yahoo!’s co-founder, made sure the deal wouldn’t go through. Yahoo!’s share is now hovering around $12.00.
  • AOL buys into the social-networking game with Bebo. A cool $850 million…
  • Geolocation in browser (geode, loki, Google Gears). We’ve seen the first elements of this in 2008 but this is a potential game changer, transforming every web site into a local destionation
  • Facebook replaces their own classifieds with the Oodle platform. In a move I found very surprising, Facebook outsourced local classifieds clearly showing that they don’t realize they’re in the local search space.

A Look Back At 2008’s Most Important News and Trends in Local Search and Social Media

As the year ends, here are, in my humble opinion, the most important news and trends of the year in local search and social media (in no specific order):

  • The major challenges of the newspaper industry. Declining print readership, challenges with monetizing the Web, user fragmentation, lay-offs, stock value decline, etc. 2008 was a very difficult year for the newspaper industry and I don’t think 2009 will be easier with the slowdown in ad spending.
  • Mobile, iPhone & the app store. The launch of the iPhone 3G and the arrival of new “iPhone-killers” devices signaled the beginning of a real tipping point in mobile local search and social media usage. The launch of the iPhone app store also created a new ecosystem leveraging the iPhone’s installed base. At the end of 2008, building an iPhone application is as “hot” as building a Facebook app was a year ago.
  • Social Media (Facebook, Twitter, Friendfeed, LinkedIn). Continued usage/buzz growth in social media especially around these four Web properties. Social and user-centric functionalities are a must-have today. Some difficulties around monetization of social media inventory though.
  • Identity (Facebook Connect, OpenID, Google Friend Connect). With the rise of social media come major challenges around personal identity on the Web. Large social properties want to become that official provider of identity. Will explode in 2009.
  • Local video. This was the hottest new ad product at directory publishers everywhere. I’m convinced that the technology is now a commodity but I’m wondering if the product itself will also become a commodity in the near future (i.e. you need videos in your local search site like you need maps, URLs and click-to-talk buttons)
  • Sobering presentations from directory publisher executives at each Kelsey conference in 2008. More realistic, a clearer view of opportunities and challenges in the industry (great assets, local search industry is booming but erosion in major metro areas, etc.). What used to be said behind closed doors is now mentioned openly.
  • Drastic drop in directory publishers stock prices. Deadly combo of credit crunch, slowdown of the economy, too much debt and market perception. Idearc is delisted after losing 99% of its value. RHD also loses 99% of its value. Similar (although less drastic) situations in Europe and Canada.
  • Microsoft’s failed Yahoo takeover (a proposed buy-out at $31 a share) occupied a good portion of tech news early in the year. This would have a created a very interesting company to compete against Google (desktop technology + social media + search). Jerry Yang, Yahoo!’s co-founder, made sure the deal wouldn’t go through. Yahoo!’s share is now hovering around $12.00.
  • AOL buys into the social-networking game with Bebo. A cool $850 million…
  • Geolocation in browser (geode, loki, Google Gears). We’ve seen the first elements of this in 2008 but this is a potential game changer, transforming every web site into a local destionation
  • Facebook replaces their own classifieds with the Oodle platform. In a move I found very surprising, Facebook outsourced local classifieds clearly showing that they don’t realize they’re in the local search space.

A Look Back At 2008's Most Important News and Trends in Local Search and Social Media

As the year ends, here are, in my humble opinion, the most important news and trends of the year in local search and social media (in no specific order):

  • The major challenges of the newspaper industry. Declining print readership, challenges with monetizing the Web, user fragmentation, lay-offs, stock value decline, etc. 2008 was a very difficult year for the newspaper industry and I don’t think 2009 will be easier with the slowdown in ad spending.
  • Mobile, iPhone & the app store. The launch of the iPhone 3G and the arrival of new “iPhone-killers” devices signaled the beginning of a real tipping point in mobile local search and social media usage. The launch of the iPhone app store also created a new ecosystem leveraging the iPhone’s installed base. At the end of 2008, building an iPhone application is as “hot” as building a Facebook app was a year ago.
  • Social Media (Facebook, Twitter, Friendfeed, LinkedIn). Continued usage/buzz growth in social media especially around these four Web properties. Social and user-centric functionalities are a must-have today. Some difficulties around monetization of social media inventory though.
  • Identity (Facebook Connect, OpenID, Google Friend Connect). With the rise of social media come major challenges around personal identity on the Web. Large social properties want to become that official provider of identity. Will explode in 2009.
  • Local video. This was the hottest new ad product at directory publishers everywhere. I’m convinced that the technology is now a commodity but I’m wondering if the product itself will also become a commodity in the near future (i.e. you need videos in your local search site like you need maps, URLs and click-to-talk buttons)
  • Sobering presentations from directory publisher executives at each Kelsey conference in 2008. More realistic, a clearer view of opportunities and challenges in the industry (great assets, local search industry is booming but erosion in major metro areas, etc.). What used to be said behind closed doors is now mentioned openly.
  • Drastic drop in directory publishers stock prices. Deadly combo of credit crunch, slowdown of the economy, too much debt and market perception. Idearc is delisted after losing 99% of its value. RHD also loses 99% of its value. Similar (although less drastic) situations in Europe and Canada.
  • Microsoft’s failed Yahoo takeover (a proposed buy-out at $31 a share) occupied a good portion of tech news early in the year. This would have a created a very interesting company to compete against Google (desktop technology + social media + search). Jerry Yang, Yahoo!’s co-founder, made sure the deal wouldn’t go through. Yahoo!’s share is now hovering around $12.00.
  • AOL buys into the social-networking game with Bebo. A cool $850 million…
  • Geolocation in browser (geode, loki, Google Gears). We’ve seen the first elements of this in 2008 but this is a potential game changer, transforming every web site into a local destionation
  • Facebook replaces their own classifieds with the Oodle platform. In a move I found very surprising, Facebook outsourced local classifieds clearly showing that they don’t realize they’re in the local search space.

Who Will Control Your Identity?

Sylvain Carle has a post on “distributed identity” today on his personal blog . As I noted last week in my Web 2.0 communities Trends post, “identity” is one of the key elements of Web 2.0 communities. Recent news (from the last few days in fact) shows that this a very hot topic. Facebook officially launched its Facebook Connect program (and its partnerships with Digg and Hulu), I’ve been playing with Google Friend Connect on Guillaume Thoreau’s blog, SixApart announced Typepad Connect, WordPress is quietly preparing Buddypress and the “open stack” with OpenID and oAuth is still out there as open options to those proprietary log-in systems.

What it means: controlling identity is one of the next big wars on the Web. Only sites/systems that have large install bases of users (Google, Yahoo, MSN, WordPress, SixApart, etc.) can hope to fight this battle. If you haven’t been collecting user information (like e-mail addresses), you will be dependent on these large identity networks. That’s not a bad thing though! This will allow you to jumpstart any initiative that requires your users to log-in. As long as users give you permission to access their data, you’re still ok. Main challenge: will users trust private companies will their identity information? Or will open standards triumph in the end? BTW, if you’re a media company and you’re still tied to a large ISP, you could be one of those big identity providers (even through OpenID). There’s still a play for you.