A Look at the New YP.com Print Advertising Campaign

YellowPages.com has recently rebranded to YP.com and it looks like they have started to promote the new brand in print publications. I found a full-page ad in the latest print issue of Entertainment Weekly. The magazine covers everything related to entertainment (movies, television, DVDs, music, videogames, etc.) in the United States. You can see their 2010 media kit here.

As the YP.com launch press release stated, “This new brand will be the focus of a multi-media national ad campaign, “Click Less. Live More,” to debut this month. Produced by San Francisco-based Butler, Shine, Stern and Partners, the campaign is based on the foundation that the YP brand knows that there is something bigger than just the words that are typed into a search bar. With the YP brand, consumers can experience more, do more and ultimately live more locally. ”

The ad copy in the Entertainment Weekly ad reads “YP believes in the power of rock ‘n’ roll” with a shot of a crowd at a concert. A search brick pre-filled with “Concert Tickets” in the what field and “St. Louis, MO” in the where field appears at the bottom of the ad.

Additional elements include:

  • The YP.com logo along with the new tagline “Click less. Live more.”
  • A “The new YellowPages.com” line to let people know of the brand change
  • A communication line located below the search brick “Fewer clicks to local search, reviews, maps and tickets”
  • An invitation to try YP.com on mobile “Use YP.com on your mobile”

I had a couple of reactions to the ad. The first is more of an insider reaction. The choice of St. Louis in the “where” field is amusing because it’s where AT&T Advertising Solutions (who manage the AT&T Yellow Pages and owner of YP.com) head office is located.

The second was about the choice of query terms. “Concert tickets” is not an easy category because it’s time sensitive and it’s dominated by a few huge players like Ticketmaster. My search results expectations were as follow:

  • I was expecting to see Ticketmaster close to the top in the listings.
  • I was expecting a list of ticketed shows happening in St. Louis today.

Here is a screenshot of the results I saw (you can also see the actual search results on the site here):

  • Ticketmaster is listing number 14 (way below the fold). They also appear in the “Sponsored Web Results for Saint Louis Concert Tickets” section on the right-hand side.
  • I don’t see a list of today’s St.Louis events (so, no instant gratification). There is a Zvents box on top of the results (good idea!) but I have to do the same search again (bad idea).
  • The first results are very relevant (the first three are St Louis Rams Ticket Office, St Louis Symphony Orchestra, St Louis Blues Hockey Club) but I still wish I would see related events attached to these listings.
  • There’s a few non-relevant travel agencies at the bottom of the results page (starting with result number 20) but they don’t impact too much the relevancy of the results.

What it means: here’s what happened. The product team focused on the “what” and the “where” (which is the bread and butter of directory publishers) but they forgot about the “when”. I blogged about the “when” a few months ago. It’s a direct consequence of the real-time Web and it will be the next big tsunami to hit the Internet. The “when” can be concert tickets but it can also be “specials” and “daily deals”. With many directory publishers entering the group buying space, they all will need to get better at embracing the “when” in their main search results.

3 thoughts on “A Look at the New YP.com Print Advertising Campaign

  1. If you search for concerts, you expect to see those that sell concerts or a schedule of concerts scheduled. Great observations Sebastian.

    I wonder if you can do the same cross comparison of YellowBook360 and SuperPages?

    Publishers need to drill down verticals. How about working with info providers such as Entertain.ME etc.?

    How about including “how much”….. seriously? It is the next ?.

    Cheers.

  2. The other “big” missing piece in the YP.com ad is promotions. YP.com has included coupons in their online portfolio, but hasn’t really pushed digital coupons as much as they could.

  3. Nice write up and I completely agree that they forgot the ‘When.’

    I would add also that their approach seams to be SCREAMING ‘we want attention’ to a demographic that basically believes ‘if there is value, we will find it and share it’

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